Privacy Statement

PRIVACY STATEMENT

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from VIVIDROOTS LLC, as part of the buying and selling process, we collect personal information such as your name, address, phone number, and email address.
When you browse our store, we automatically receive your device’s Internet Protocol (IP) address to help us understand your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and updates.

SECTION 2 - CONSENT

How do we obtain your consent?
When you provide personal information to complete a transaction, verify your payment method, place an order, or arrange delivery, we imply your consent to collect and use it for that specific purpose only.
If we request your information for secondary purposes such as marketing, we will either ask for your explicit consent or provide you with an option to opt out.

How can you withdraw your consent?
If you change your mind after opting in, you may withdraw your consent at any time by contacting us at: support@vividrootsllc.store

SECTION 3 - DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 - SHOPIFY PLATFORM

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform to sell our products and services.
Your data is stored through Shopify’s secure data storage systems and protected behind firewalls.

Payment Security:
If you choose a direct payment gateway, your credit card information is encrypted according to PCI-DSS standards. Transaction data is stored only as long as necessary to complete the transaction.

SECTION 5 - THIRD-PARTY SERVICES

Third-party service providers we use will only collect, use, and disclose your information to the extent necessary to perform their services.
However, these providers have their own privacy policies regarding the information we must provide to them.
We recommend reviewing their policies to understand how your data is handled.

Once you leave our website or are redirected to a third-party platform, you are no longer governed by this Privacy Statement.

External Links:
Our website may contain links to other sites. We are not responsible for the privacy practices of those websites.

Analytics:
We may use tools such as Google Analytics to better understand customer behavior and improve our services.

SECTION 6 - SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
All sensitive data is encrypted using SSL technology and stored securely.

SECTION 7 - COOKIES

We use cookies to enhance your browsing experience. Cookies help us remember your preferences, track store visits, and analyze traffic.
You can choose to disable cookies through your browser settings if you prefer.

SECTION 8 - AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your state or country of residence, or you have given consent for any minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Statement at any time. Changes will take effect immediately upon posting on the website.
If our business is acquired or merged, your information may be transferred to new owners so we can continue to serve you.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend, or delete any personal information we have about you, or if you have any questions, please contact us:

VIVIDROOTS LLC
Email: support@vividrootsllc.store
Phone: +1 657 396 7745
Warehouse Address: 10681 Silver Cir, GARDEN GROVE 92843 CA, USA